Track your order
Track Your Order - SmartLivingGearShop
We understand how important it is to know the status of your order, and we’re here to help you track it every step of the way. Below is the information on how to track your order with SmartLivingGearShop.
1. Tracking Your Order
Once your order has been shipped, you will receive a shipment confirmation email containing a tracking number. This email will provide you with a link to track your package directly on the carrier’s website.
You can also follow these simple steps to track your order:
- Go to the carrier’s website.
- Enter the tracking number provided in the email.
- Track the status of your order, including its current location and estimated delivery date.
2. Where to Find Your Tracking Number
Your tracking number will be sent to you in the shipment confirmation email once your order has been dispatched. If you do not receive the email, please check your spam or junk folder in case it was mistakenly filtered.
3. What to Do If Tracking Information Is Not Available
If for any reason the tracking information is not showing or appears to be delayed, please give it some time, as updates may take up to 24 hours to reflect. If your tracking number is still not working after this period, please feel free to contact us, and we will assist you in resolving the issue.
4. Delayed or Lost Orders
If your order is delayed or appears to be lost, please track your shipment regularly. Sometimes, delays can occur due to external factors such as weather conditions, or high demand during peak seasons.
If your order is significantly delayed or you believe it is lost, please contact us, and we will investigate the matter with the shipping carrier and help find a solution, whether that be a replacement or a refund.
We are committed to ensuring your shopping experience is as smooth as possible. If you have any questions about your order, or if you encounter any issues while tracking, don’t hesitate to reach out to us.
Thank you for shopping at SmartLivingGearShop!
